• Osborne Park: U1/25 Collingwood St Osborne Park 6017
    Home Base: Suite 206, 55 Salvado Rd, Subiaco WA 6008
  • sales@octagontimberflooring.com.au

08 9244 1122

Do you provide warranty and after sales service?

We provide a warranty for a period of 2 years in regards to the installation and promise to rectify any fault arising out of faulty workmanship at our cost. However, the warranty does not hold goods for mishandling and breakable items.
The warranty for materials depends on the manufacturer's policy.

What are the factors affecting the cost?

Will you be able to give a quote, if given the floor plan?

We can provide a quote based on the floor plan and customers’ choice of material. This service will be free of charge.

At what stage a flooring work could be started?

Flooring is usually the last procedure among interior decorations. However, it will be beneficial to have a free consultation with us in advance. It will help our clients to check the requirement at an early stage.

Do you charge for providing a quote?

We provide a free quote and a consultation for flooring solution. The best way to do is to visit our showroom and decide the material first. After that, our experienced staff will visit the sites and measure the areas.

Floor or Island kitchen, which one first? 

It would be ideal to install timber floors before island kitchen cabinet in order to achieve the desired outcome. Waterfall style island kitchen is quite popular these days, and it can be finished without any beading if floorboards are installed first. Are you concerned about the damage on the floor during the cabinet installation? Have a consultation with a timber flooring specialist. We will provide the right answer.

What is the best way to decide flooring colour?

It is great that there various options available in the market at the moment. However, it often makes it difficult to decide. What we suggest is, firstly, referring to some interior magazines or product brochures which would give you some ideas in order to judge which colours are going to be suitable for your place. After that, it would be easier to narrow down the preferred products. Yet, it is not ready for placing the order. Colour is a very interesting feature of flooring as the actual product possibly looks different compared to photos on printed media. It can be vary depending on the amount of sunlight and downlight as well as surroundings such as colours of walls and furniture. Hence, we suggest taking out some samples from our showroom to the place for the installation to see the genuine look of products on site. We are open 9 AM - 5 PM, Monday - Saturday. Please feel free to visit our showroom to view the samples.

What is the best way to decide flooring colour?

It is great that there various options available in the market at the moment. However, it often makes it difficult to decide. What we suggest is, firstly, referring to some interior magazines or product brochures would give you some ideas that which colours are going to be suitable for your place. Then, you would be able to narrow down the products that you like. Yet, it is not ready for placing the order. Colour is a very interesting feature of flooring as the actual product after the installation possibly looks completely different from the photos or samples depending on the amount of sunlight and downlight as well as surroundings such as colours of walls and furniture.

Can timber floors be installed on top of the under-heating system?

We have lately seen the growing popularity of the under-heating system in Western Australia. In general, Engineered timber can be installed on top of the under-heating system. It requires a special technique and glue. Our skilled installation team will advise the details of the whole procedure. Please feel free to visit our showrooms to view the flooring products that are suitable for the under-heating system.

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