• U1/25 Collingwood St Osborne Park 6017
  • sales@octagontimberflooring.com.au

08 9244 1122

Do you provide warranty and after sales service?

We provide the installation warranty for a period of 2 years and promise to rectify any fault arising out of faulty workmanship at our cost. However, the guarantee does not hold good for mishandling items.

 

25 years of structural warranty is provided for most of the products that we display in our showroom though the warranty for materials are depending on the manufacturer.

 

We recommend products based on our installation experience, as we run our own installation team.

Let us introduce you multiple selections that would tick boxes, ✓ Beautiful ✓ Durable ✓ Best value for money.

 

Contact us 08 9244 1122 or visit us U1/25 Collingwood St. Osborne Park or Suite 206 / 55 Salvado Rd Subiaco today.

What are the factors affecting the cost?

Will you be able to give a quote, if given the floor plan?

Of course, we can provide a quote based on the floor plan and customers’ choice of materials. Please send your house floorpan to 'sales@octagontimberflooring.com.au' with specified areas to lay.   More precise quote would be provided once we visit the site and check the measurement as well as the condition. Please feel free to contact us on 08 9244 1122 to arrange an inspection.

At what stage a flooring work could be started?

Flooring is usually the last stage among interior decorations. However, it will be beneficial to have a consultation with us in advance so that we can arrange the products and installation schedule for our clients.

 

We also recommend installing Skirting boards, Kitchen kick boards and stair balustrade after the floors are completed though it is depending on the products and the site conditions.

 

It would help us to provide advice if you could visit our showroom with your house floor plan or send a PDF file to sales@octagontimberflooring.com.au before your visit.

Do you charge for providing a quote?

Do not worry. We do not charge for providing a quote. You only need to pay once you decided to proceed with our quote.   First of all, we invite you to visit our showroom to explore the largest numbers of flooring samples. Our showroom is located at Unit 1 / 25 Collingwood Street, Osborne Park and open from 9 AM till 5 PM, from Monday till Saturday. One of our experienced staff would assist you to find the optimal flooring solution considering your preference and priority. You could also check our display suite in Home Base Perth (55 Salvado Road, Subiaco) if it is more convenient for you.   The next, we would visit your property to check the measurement and the condition at your preferred time and date. Please feel free to contact us 08 9244 1122 or sales@octagontimberflooring.com.au if you have any questions.  

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